ATRI Calls For Customer Detention Data From Drivers

by Jake Tully - Published: 9/06/2018

Earlier this week, the American Transportation Research Institute announced the launch of an online initiative to collect data from commercial drivers in regards to the affects of customer detention.

The ATRI reports that the data collected from drivers will be used in order to understand how delays at shipping and receiving facilities may impact levels of productivity, hours-of-service compliance and overall safety.

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According to sources at the ATRI, the data collected is part of a larger data collection service on customer detention and its impact on productivity and safety within the industry overall.

The ATRI will reportedly use this latest set of data to compare data from 2014 in order to evaluate detention impacts and potential changes in these impacts due to the ELD mandate implementation.

The call for latest data was launched in August of this year at the Great American Trucking Show in Dallas, with an online version that will allow professional drivers to submit their experiences with customer detention.

Those eligible for the ATRI survey may find it at